ARTICLES · FREE · TWO PER WEEK
LONG-FORM
ON HARD THINGS.
Articles on conversations that don't go well by default. The neuroscience under the conversation. The scripts that hold when the prefrontal cortex goes quiet.
Each article is sourced from peer-reviewed research and the Difficult Conversations Playbook. No motivational filler. Plain language, real citations, scripts you can actually use the next time the stakes get real. Two new articles every week.
All articles
MAY 19, 2026
How to Start a Difficult Conversation (Without Making It Worse)
The first ten seconds set the entire neuroception of the exchange. Three openings, by relationship type.
Read → MAY 21, 2026How to Apologize Without Making It About You
Most apologies fail because they shift ownership to the other person's feelings. The 4-part repair line that lands.
Read → MAY 23, 2026How to Say No Without Justifying Yourself
A no that needs three paragraphs of justification was a fear-based yes. The 9-word no that holds.
Read →